Back to overview
Maintenance

AP-SOUTHEAST-1 Emergency Maintenance

Dec 12, 2023 at 1:17am UTC  –  Dec 12, 2023 at 6:47am UTC
Affected services
cinder.ap-southeast-1.resetdata.com
cloudformation.ap-southeast-1.resetdata.com
glance.ap-southeast-1.resetdata.com
heat.ap-southeast-1.resetdata.com

Resolved
Dec 12, 2023 at 6:47am UTC

Engineering has resolved the underlying systems issue.
We will be releasing a root-cause-analysis over the next week.

We apologise for the inconvenience caused by this.

Updated
Dec 12, 2023 at 2:28am UTC

We have identified the root cause of the issue, we're currently taking steps to resolve this.

Created
Dec 12, 2023 at 1:17am UTC

Yesterday night engineers identified a fault in the underlying systems of management in AP-SOUTHEAST-1.
Attempts to remedy this were conducted however the issue has now reappeared.

Engineers will be conducting emergency maintenance to resolve this issue which will likely result in losses of connectivity to hosts.

We apologise for this inconvenience and will be provide updates as they become available.